// ai voice & chat · built for the trade

AI voice & chat agents for the concrete raising industry.

They answer every call, work every visitor on your site, qualify the lead, and drop it in your CRM — around the clock. Built and run for you by people who write production software and ran the crews themselves — not a reseller flipping templates.

Get in touch See what we do

Built for concrete raising · soil stabilization · void filling

voice/qualify-lead.tsTS

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// POLY SERVICE PROS · built in the shop

// bulletproof software · engineered for the field

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// voice/qualify-lead.ts — inbound call, qualified in one pass

import type { Call, Lead } from "../types";

import { geocode, inServiceArea, HUBS } from "../geo";

import { pushToCRM } from "../crm";

const BOOK_INTENT = ["quote", "estimate", "schedule", "book"];

export async function qualifyCall(call: Call): Promise<Response> {

const speech = await call.transcribe();

const wantsBooking = BOOK_INTENT.some((w) => speech.text.includes(w));

if (!wantsBooking) {

return call.say("Happy to help — what can we do for you?");

}

const address = await call.ask("What is the service address?");

const point = await geocode(address);

if (!inServiceArea(point, HUBS)) {

return call.say("That is just outside our area — sorry we cannot help.");

}

const lead: Lead = {

name: speech.speaker,

phone: call.from,

address,

intent: "estimate",

capturedAt: Date.now(),

};

await pushToCRM(lead);

return call.say("You are all set — we will reach out to schedule.");

}

// Built by Poly Service Pros — polyservicepros.com

// what we do

Never drop a lead.

Between the phone and the website, leads slip through — after hours, mid-job, or when the crew's heads-down. Our AI voice and chat agents cover both ends, in your voice, tuned to the concrete raising trade.

Voice

Answers every call

After hours, mid-job, or when the phone won’t stop — an AI voicebot picks up, captures the details, and hands you a qualified lead. No missed calls, no voicemail black hole.

Explore voicebots

Chat

Works your website

Answers the questions visitors actually ask — is my slab a candidate for lifting, do you cover my area, how does polyurethane work — and captures them as qualified leads, day or night.

Explore chatbots

// under the hood

Real software, not a rented template.

Plenty of shops will resell you a generic bot with your name pasted on top. Yours is different: built, trained, secured, and maintained by people who ship production code — wired into the tools you already run and tuned to how your business actually works. When something needs to change, we change it, because we built it.

Custom-built: Trained on your services and service area — not a generic script.
Wired in: Qualified leads flow straight into your CRM, with transcripts and alerts.
Maintained: Hardened, monitored, and tuned as your business grows.

// built by operators

For nearly 13 years we owned and operated Acme Concrete Raising & Repair — bidding jobs, running crews, and putting mobile lifting rigs to work. Poly Service Pros builds the tools we wished we'd had.

Read our story

Low-angle view down a line of injection ports lifting a settled sidewalk, an Acme Concrete Raising truck parked alongside

Acme Concrete Raising · on the job

// contact

Let's talk voicebots and chatbots.

Trained on your business and deployed by us — so no call goes unanswered and no lead slips away. Tell us what you run, and we'll show you what a bot could do for it.

Info@PolyServicePros.com · (872) 266-4700